付款及帐单

有选择真好

Umatilla Electric offers multiple billing and payment options to fit your needs. Choose the one the works for you. 联系 our Customer Service team at (541) 567-6414 with questions.

付款方式

Umatilla Electric Cooperative’s SmartHub portal allows you to manage your account from a computer, 智能手机, 或平板电脑. 下载 app to stay connected from your mobile devices. Available in the App Store and Google Play.

SmartHub标志

有了SmartHub,你可以:

  • 付款
  • 检查你的能源使用情况
  • Sign Up for Paperless Billing
  • 报告中断
  • Sign up to receive email and/or text alerts

Mail your monthly payment and make checks payable to Umatilla Electric Cooperative (UEC), to:

Umatilla Electric Cooperative
邮政信箱1148
Hermiston, OR 97838

呼叫 (888) 480-9709 无论白天还是晚上. Have your account number handy. Payments can be made using your checking/savings account or credit/debit card.

UEC’s office hours are 周一至周四 7:30 a.m. 到下午6点.m. (上周五收). Drive-thru, kiosk, and walk-up drop boxes are located at the Hermiston and Boardman offices. To speak to a UEC Customer Service Representative during office hours, call toll-free (800)-452-2273 或访问:

Hermiston澳门赌场娱乐网站官方官网

西榆树街750号,
Hermiston OR 97838
Get directions to our Hermiston office
(541) 567-6414

Boardman澳门赌场娱乐网站官方官网

东北埃尔德里奇路400号
博德曼,俄勒冈州97818
Get directions to our Boardman office
(541) 481-2220

Can’t make it to our offices during business hours? Drop Boxes are available at our Hermiston and Boardman offices in the drive up service area.

Pay your bill with cash at MoneyGram locations locally or nationwide, including all 沃尔玛s. (You may be charged a convenience fee; UEC does not receive any compensation from the convenience fee.) Bring your bill stub; it contains the necessary information to ensure your payment is processed correctly.

Hermiston沃尔玛

北第一街1350号
Hermiston, OR 97838
了解去沃尔玛的路线
(541) 567-4854

邮寄变得更容易

东主街242号
Hermiston, OR 97838
Get directions to 邮寄变得更容易
(541) 567-6351

彭德尔顿沃尔玛

沃尔玛
西南苑大道2203号
彭德尔顿,OR 97801
了解去沃尔玛的路线
(541) 966-9970


计费选项

扔掉杂乱的东西 去无纸化. Two quick steps can save you some mailbox space.

  1. 登入你的 SmartHub帐户 – or sign up if you haven’t already!
  2. 遵循 快速链接 to 关掉 your paper bill and start managing your account entirely online.

别再瞎猜了. No more due dates, late fees, or deposits with UEC’s PowerUp PrePay Program. Pay in advance for the electricity you will use, and choose when and how you make your payments.

Sign up for SmartHub to set-up alerts and monitor your usage anytime, anywhere and never be surprised again.

下载 PowerUP PrePay Enrollment Form (PDF) or call our office for complete program details.

Budget billing takes your average monthly bill amount (based on your usage over the past 12 months) and sets this as your monthly payment amount. The advantage is that you know exactly what you’re going to pay for your electric bill every month.

  • By equalizing your payments, you avoid the seasonal peaks associated with heating and cooling months.
  • Your average billing amount is reviewed and adjusted each year.
  • Participation requires a 12-month continuous use history.

Sign up by calling UEC’s Hermiston or Boardman offices.

When you sign up for Schedule Pay, the amount of your monthly bill is withdrawn from the account you specify, checking/savings or use a credit/debit card. You don’t have to write a check or go out to pay your bill.

By default, payments are withdrawn on the due date reflected on your bill. If you’d like to move that date, we may be able to move your billing to a different payment cycle, depending on the date each month when your income makes it easiest to pay.

呼叫 UEC’s Hermiston or Boardman office for help signing up.

注意: If you are already registered for SmartHub, you will need to re-register in SmartHub after signing up for Schedule Pay. Our team can help walk you through the process.


我们都在你身边.

To assist our members if you are experiencing difficulty paying your electric bill, please contact Customer Service for resources or visit our 付款协助页面.


服务费

All bills are due and payable 15 days after they are issued, except as specified by rate schedules and contracts. Umatilla Electric service charges are assessed according to board policy and equity to all UEC members. 费用如下:

麻烦的电话 免费的
断开 免费的
Service connections during normal office hours 免费的
Reconnect fees during normal office hours $20
Service connections for all other hours $75
Reconnect fees for all other hours $75
收集接触费 $15
NSF检查费 $25
Tampering/Unauthorized Connect Fee $150

注意: If UEC is called outside of normal working hours to restore/repair service and it is determined the problem or fault is located between UEC’s meter and the customer’s service, UEC may charge the member for time incurred in making this determination.